Privacy Policy

Last Updated: 6th March 2024

Who We Are

V&R Laser is a dedicated laser-cutting business located in Wallan, Victoria, offering specialized services to clients throughout Australia. Our official website,, serves as a portfolio of our past projects and a source of detailed information about the services we provide.

What Personal Data We Collect and Why


    When visitors leave comments on our site, we collect the data displayed in the comments form, as well as the visitor’s IP address and browser user agent string to aid in spam detection.

    An anonymized string (also known as a hash) derived from your email address may be sent to the Gravatar service to verify if you are using it. The privacy policy for the Gravatar service is available here. Upon approval of your comment, your profile picture becomes publicly visible in the context of your comment.

  2. Media

    If you upload images to the website, particularly for obtaining a quote, we advise against including images with embedded location data (EXIF GPS). Website visitors can download and extract any location data from images on the site.

  3. Contact Forms

    Our website features various contact forms for quote requests. The information you provide through these forms helps us to offer accurate quotations and to contact you regarding our services. This information is not shared with third parties and is used exclusively for fulfilling our service obligations.

  4. Cookies

    If you comment on our site, you may opt-in to save your name, email address, and website in cookies for convenience, so you do not have to fill in your details again for future comments. These cookies last for one year.

    Visiting our login page triggers a temporary cookie to check if your browser accepts cookies, containing no personal data and discarded when you close your browser.

    Upon login, we set cookies to save your login information and display choices, with login cookies lasting two days and screen options cookies for a year. Selecting “Remember Me” extends your login for two weeks. Logging out removes these cookies.

    Editing or publishing an article sets an additional cookie in your browser, indicating the post ID of the article you edited, expiring after 1 day.

  5. Embedded Content from Other Websites

    Articles on this site may include embedded content (e.g., videos, images, articles). Such content from other websites behaves exactly as if the visitor has visited the other website, which may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged into that website.

  6. Analytics

    We utilize Google Analytics and Hotjar to collect anonymized user data and monitor website performance, aiding in service improvement. This data includes metrics such as visitor numbers and page visit durations, without revealing any personal details.

Data Retention

We retain comment data and its metadata indefinitely to recognize and approve follow-up comments automatically. For registered users (if any), we store the personal information provided in their profiles. Users can manage their personal information at any time, except for changing their username. Website administrators can also view and edit this information.

Your Data Rights

If you have an account or have left comments on our site, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request the deletion of any personal data we hold about you, excluding data retained for administrative, legal, or security purposes.

Contacting Us

For concerns regarding your personal details and our website, we welcome your feedback and questions. You can contact us directly via email at for support and inquiries. Alternatively, feel free to send us a letter at the address listed on our contact us page

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